Refund policy

Exchange and Return Policy

 

At Everest, we are committed to providing our customers with the best shopping experience. If you are not satisfied with your purchase, we offer a flexible exchange and return policy under the following terms:

 


 

Exchange Policy:

  1. Products can be exchanged within 14 days from the date of receipt.

  2. Items must be in their original condition, unused, with all tags and original packaging intact.

  3. Exchanges are available only for products that have not been worn, washed, or altered in any way.

  4. Shipping costs for exchanges are borne by the customer unless the product has a manufacturing defect.

 


 

Return Policy:

  1. Products can be returned, and refunds issued within 14 days from the date of receipt.

  2. Returned items must be in their original condition and unused.

  3. Refunds will be processed to the original payment method within 7 business days after the return is approved.

  4. Discounted or sale items cannot be returned unless they have a manufacturing defect.

 


 

Non-Eligible Products for Exchange or Return:

  • Items damaged due to misuse.

  • Products that have been worn, washed, or altered.

  • Customized or personalized items.

 


 

How to Request an Exchange or Return:

  1. Contact us  through this link:
    https://everesteg.returnsdrive.com

  2. Provide your order number and details of the item you wish to exchange or return.

  3. Our team will review your request and get back to you within 48 business hours.

 


 

Additional Terms:

  • If the product has a manufacturing defect, we will cover all shipping and exchange costs.

  • We reserve the right to decline any exchange or return request that does not meet the terms above.