Refund policy
Exchange and Return Policy
At Everest, we are committed to providing our customers with the best shopping experience. If you are not satisfied with your purchase, we offer a flexible exchange and return policy under the following terms:
Exchange Policy:
-
Products can be exchanged within 14 days from the date of receipt.
-
Items must be in their original condition, unused, with all tags and original packaging intact.
-
Exchanges are available only for products that have not been worn, washed, or altered in any way.
-
Shipping costs for exchanges are borne by the customer unless the product has a manufacturing defect.
Return Policy:
-
Products can be returned, and refunds issued within 14 days from the date of receipt.
-
Returned items must be in their original condition and unused.
-
Refunds will be processed to the original payment method within 7 business days after the return is approved.
-
Discounted or sale items cannot be returned unless they have a manufacturing defect.
Non-Eligible Products for Exchange or Return:
-
Items damaged due to misuse.
-
Products that have been worn, washed, or altered.
-
Customized or personalized items.
How to Request an Exchange or Return:
-
Contact us through this link:
https://everesteg.returnsdrive.com -
Provide your order number and details of the item you wish to exchange or return.
-
Our team will review your request and get back to you within 48 business hours.
Additional Terms:
-
If the product has a manufacturing defect, we will cover all shipping and exchange costs.
-
We reserve the right to decline any exchange or return request that does not meet the terms above.